Fast, Reliable Deliveries & Hassle-Free Returns

We are committed to providing you with a seamless shopping experience. Discover our convenient delivery options tailored to meet your specific needs and learn how we handle returns to ensure your satisfaction.

Delivery Coverage

We proudly deliver to all locations across the United Arab Emirates (UAE). Our extensive and reliable delivery network ensures your order arrives promptly, safely, and hassle-free wherever you are, from city centers to remote locations.

Small items*

*When we refer to "small items" in our delivery services, we mean products that are compact and easy to handle, such as gadgets, accessories, and household essentials. This excludes larger items weighing over 20 kg, such as heavy-duty printers, outdoor grilling equipment, professional server equipment, and similar bulky items. These products require special handling and may have different delivery methods to ensure safe and timely arrival. For more information please contact our Sales Team at +971 4 285 8025. We’ll be happy to assist you with any inquiries.

Same-Day Delivery

Rate (Up to 5kg)

AED 14

Additional Rates (Above 5Kg - Max. 20Kg)

AED 2/Kg

Availability

Dubai Only

Delivery Time

Within 4 hours

Cut-Off Time

2:00 PM

Free Delivery Eligibility

Orders above 600 AED

Ultra-Fast Delivery

Rate (Up to 5kg)

AED 20

Additional Rates (Above 5Kg - Max. 20Kg)

AED 2/Kg

Availability

Click Here

Delivery Time

Within 30 minutes

Cut-Off Time

5:30 PM

Free Delivery Eligibility

Orders above 600 AED

Next-Day Delivery

Rate (Up to 5kg)

AED 10

Additional Rates (Above 5Kg - Max. 20Kg)

AED 2/Kg

Availability

All UAE Emirates

Delivery Time

Next-day

Cut-Off Time

4:00 PM

Free Delivery Eligibility

Orders above 250 AED

Remote Areas Delivery

Rate (Up to 5kg)

AED 10

Additional Rates (Above 5Kg - Max. 20Kg)

AED 2/Kg

Availability

Remote UAE Areas

Delivery Time

Tuesday & Thursday

Cut-Off Time

N/A

Free Delivery Eligibility

Orders above 250 AED

Scheduled Delivery

Rate (Up to 5kg)

AED 10

Additional Rates (Above 5Kg - Max. 20Kg)

AED 2/Kg

Availability

All UAE Emirates

Delivery Time

By Schedule

Cut-Off Time

N/A

Free Delivery Eligibility

Orders above 250 AED
Check Delivery Areas & Times

Large items

For large items, such as those weighing over 20 kg (including heavy-duty printers, outdoor grilling equipment, and professional server equipment), please contact our Sales Team for more information. We’re here to assist you with any inquiries or special delivery arrangements you might require. Reach us at +971 4 285 8025. We look forward to helping you!

Exchange or Return of Goods

At ArbaFox, we aim to ensure your satisfaction with every purchase. If you're not fully satisfied, here’s a simple guide to our return and refund process:

Order Cancellations

  • You can cancel your order within 7 days of receiving it, no reason required.
  • To cancel, contact us via:
  • Refunds will be processed within 14 days using your original payment method, with no additional fees.

Return Conditions

To return an item, ensure:

  • It was purchased within the last 7 days.
  • It’s in original packaging, unused, and undamaged.
  • You have the receipt or proof of purchase.

Non-Returnable Items:

  • Custom or personalized products.
  • Perishable items or expired goods.
  • Opened items unsuitable for health/hygiene reasons.
  • Products inseparably mixed with others.

We reserve the right to decline returns that don’t meet these conditions.

Returning Items

  • You’re responsible for return shipping costs and risks.
  • Use a trackable and insured shipping service to:
    Hamsah-A Building, Mezzanine Floor - Office 211, Al Karama, Dubai

Exchanges

  • Defective or damaged items can be exchanged for the same product. Contact us for assistance.

Gifts

  • If the item was marked as a gift at purchase, you'll receive a gift credit for the return value.
  • Otherwise, refunds go to the original purchaser.

For any questions, feel free to reach out—we’re here to help!

FAQs

1. What delivery options do you offer?

We offer same-day delivery, ultra-fast delivery, next-day delivery and twice-a-week delivery for remote areas across the UAE, ensuring fast and reliable service.

2. Do you deliver on public holidays?

Yes, we deliver on public holidays. Kindly note that Sunday and Public Holiday deliveries are charged at delivery charge + AED 1.5

3. Do you offer free delivery?

Yes, we provide free next-day delivery for orders above AED 250 and under 5Kg, as long as the products are in stock.

4. How can I track my order?

Once your order is shipped, you will receive an email with tracking details. You can use this information to track your order in real-time. Should you experience difficulties tracking your order, feel free to contact us for assistance at +971 4 285 8025, +971 50 352 5402.

5. Do you deliver internationally?

Currently, we only offer delivery within the UAE.

6. Can I change my delivery address after placing an order?

If you need to change the delivery address, please contact us as soon as possible  at +97142858025, +971503525402. If the order hasn’t been processed, we will update the address for you.

7. What if my order arrives damaged or defective?

If your order is damaged or defective, please contact our customer service team within 7 days of receiving the item at +97142858025, +971503525402. We will arrange for a replacement or refund, depending on the issue.

8. What are your delivery charges?

Delivery charges depend on the size and weight of the items and the selected delivery option. For orders over AED 250, next-day delivery is free.

9. How long will it take to receive my order?
  • Same-day delivery: For orders placed before the cutoff time 2 pm, we will deliver the same day.
  • Next-day delivery: Orders placed by the cutoff time 4 pm will be delivered the following day.
10. Do you deliver large items?

Yes, we deliver large items (over 20 kg), such as heavy printers and professional equipment. These may require special handling and different delivery methods. Please contact our sales team at +971 4 285 8025, +971 50 352 5402 for further assistance.

11. Do you deliver to remote areas?

We deliver to most areas within the UAE. However, some remote locations may incur additional delivery charges or extended delivery times. Please contact us for more details at +971 4 285 8025, +97150 352 5402.

12. How do I contact customer service about delivery issues?

You can reach our customer service team via email at [email protected] or by calling +971 4 285 8025, +971 50 352 5402. We are here to help!

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Your Trusted Destination for Handpicked Quality & Reliable Service

At ArbaFox, we believe in offering more than just products—we bring you a carefully curated selection of high-quality, long-lasting, and innovative items. We focus on thoughtfully chosen brands that strike the perfect balance between functionality, durability, and value.
Every product in our collection is handpicked to ensure it meets our high standards, whether it’s designed to enhance your lifestyle, spark creativity, or offer practical solutions.
We are committed to delivering your orders fast and on time, ensuring a smooth and hassle-free shopping experience from browsing to unboxing.
With a customer-first approach, our dedicated support team is always ready to assist you, offering guidance and care before, during, and after your purchase.
Shop with confidence at ArbaFox, knowing that every product is selected with purpose, and every order is handled with the attention it deserves. Quality, reliability, and your satisfaction are at the heart of everything we do.
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